Privacy Policy

Last updated: July 3, 2026

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, password (encrypted)
• Profile Information: Business name, contact details, profile picture
• Usage Data: Projects created, time tracked, invoices generated
• Payment Information: Processed securely by our payment partners (Waffo Pancake) - we do not store credit card details
• Technical Data: IP address, browser type, device information (for security and analytics)

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Send important notifications (invoices, payment confirmations)
• Improve the Service based on usage patterns
• Provide customer support
• Prevent fraud and ensure security

3. Data Storage and Security

Your data is stored securely using industry-standard encryption:

• All data is encrypted in transit (SSL/TLS)
• Sensitive data is encrypted at rest
• We use secure cloud infrastructure (Vercel, with backup systems)
• Regular security audits and updates

While we take every reasonable measure to protect your data, no online service can be 100% secure. Use the Service at your own risk.

4. Data Sharing

We do not sell your personal data to third parties. We only share data in the following circumstances:

• Service Providers: Payment processing (Waffo Pancake), email delivery (if applicable)
• Legal Requirements: If required by law or to protect our rights
• Business Transfer: In case of merger or acquisition (you will be notified)

5. Your Rights

You have the following rights regarding your data:

• Access: Request a copy of your data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@promptgen-pro.com

6. Data Retention

We retain your data for as long as your account is active. After account deletion:

• Account data: Deleted within 30 days
• Backup data: Deleted within 90 days
• Financial records: Retained for 7 years (legal requirement)

7. Cookies and Tracking

We use cookies to:

• Keep you logged in (authentication cookies)
• Remember your preferences
• Analyze usage patterns (analytics cookies, if enabled)

You can disable cookies in your browser settings, but some features may not work properly.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the Service constitutes acceptance of the updated policy.

10. International Users

The Service is operated from [Your Country/Region]. If you are accessing the Service from outside this region, please be aware that your data may be transferred to, stored, and processed in [Your Country/Region]. By using the Service, you consent to this transfer.